Discover everything you need to know about living at Soltra Firewheel—from apartment features to community perks—designed to make your experience seamless from day one.
Frequently Asked Questions
Everything You Need to Know About Life at Soltra Firewheel
Discovery & Lifestyle
What makes Soltra Firewheel different from other apartments in the Firewheel area?
Soltra Firewheel is a new-construction community that focuses on a “boutique” luxury feel. Unlike older properties, we offer modern finishes like quartz countertops, brushed-nickel fixtures, and unique layouts that include private one-car garages and private backyards in select units.
Can I walk to the Firewheel Town Center?
Absolutely. We are located just steps away from the Firewheel Town Center, meaning you can walk to major retailers like Macy’s and Dillard’s, or grab dinner at spots like Ferah Tex-Med Kitchen or Houlihan’s without needing your car.
I see you have a "24-Hour Fitness Center." Does it have more than just treadmills?
Yes! Our fitness center is fully equipped with free weights and Virtual Fitness Pods, allowing you to take on-demand classes (yoga, HIIT, cycling) at any time that fits your schedule.
What is a "Tanning Ledge"?
Our resort-style pool features a shallow tanning ledge (or “sun shelf”) that allows you to place a lounge chair directly in the water—perfect for staying cool while you soak up the Texas sun.
Are the kitchens "Chef-Ready"?
We like to think so! Every home features sleek quartz countertops, energy-efficient stainless steel appliances, and custom open-shelving in the walk-in closets for extra organization.
Apartment Details & Features
How many bedrooms do the apartments have?
We offer a variety of floor plans to fit your lifestyle, including modern 1, 2, and 3-bedroom apartment homes ranging from approximately 682 to 1,372 square feet.
Are there balconies or patios in the apartments?
Yes! Most of our homes feature private patios or decks. For those looking for even more outdoor space, select ground-floor units offer private fenced backyards—perfect for pet owners or those with a green thumb.
Are washers and dryers included?
Yes, every apartment home at Soltra Firewheel comes equipped with a full-size washer and dryer.
Is there an elevator? I have heavy furniture!
Yes, our building features elevator access to ensure all floors are easily accessible for moving and daily convenience.
Is the community pet-friendly? What are the policies?
Yes! We love your pets. We are a pet-friendly community with a dedicated Bark Park, dog run, and an on-site Pet Spa. While we welcome all well-behaved pets, we do require a pet interview. The pet fee is $400 per pet, and pet rent is $25 per month (2 pet limit).
Application & Leasing Logistics
What are the upfront costs to apply?
- Application Fee: $50 per applicant.
- Administrative Fee: $200 per unit.
- Security Deposit: $150 – $1,250 (Refundable, based on credit)
What documents are required to apply?
To start your application, you’ll need a valid government-issued ID and proof of income (usually your three most recent pay stubs or bank statements).
Are there income requirements or credit checks?
Yes, all applicants must pass a standard credit and criminal background screening. We generally require a gross monthly income of at least 3x the monthly rent.
Do I need renters insurance?
Yes. We require all residents to maintain a renter’s liability insurance policy with a minimum of $100,000 in coverage. You must provide proof of insurance before your move-in date. Failure to maintain coverage may result in a $25 occurrence fee.
Can I sublet my apartment?
Subletting is generally not permitted; however, we do allow for Intra-Community Transfers ($500 fee) if you need to move to a different floor plan within the community.
Modern Technology & Convenience
Do you have a space where I can work from home that isn't my kitchen table?
Absolutely. We offer a sophisticated, on-site Co-working Space specifically designed for productivity. It features comfortable seating, high-speed Wi-Fi, and private work areas for when you need to take a meeting or focus on a deadline without distractions.
Does Soltra Firewheel support Electric Vehicles (EV)?
Yes! We are a forward-thinking community equipped with on-site EV Charging Stations. You can charge your vehicle right at home, saving you the trip to a public charger and supporting your eco-friendly lifestyle.
How do you handle high-volume package deliveries and Amazon orders?
We use a secure Electronic Package Management System. You’ll receive a notification as soon as your package is scanned in, allowing you to pick it up at your convenience, 24/7, knowing it’s safe and sound.
Parking & Fees
What are my options for parking?
We offer a variety of options to suit your needs:
- Private Garages: Attached one-car garages are also available for $175 -$225 per month.
- Carports: Reserved covered parking is available for $40 per month.
- Open Parking: We provide ample surface parking for residents and guests throughout the community.
How do I handle guest parking?
Guests are welcome to park in any open, unreserved surface parking space. No parking pass is required for standard daytime visits.
How does the "Doorstep Trash" service work?
For $25 per month, we provide valet trash pickup. Simply place your tied trash bags in the provided bin outside your door during the designated pickup hours (Sunday–Thursday). There is also a $3 monthly trash administrative fee.
What is included in the monthly "Community Amenity Fee"?
This $15 monthly fee covers your access to our luxury pool and spa, 24-hour fitness center with virtual fitness pods, and our co-working spaces.
For Current Residents
Is the community gated?
Soltra Firewheel is a Controlled Access building. Residents utilize an electronic key fob to access the building entrances, elevators, and all gated amenity areas.
How do I submit a maintenance request? / Can I pay my rent online?
Yes! Residents have 24/7 access to the Resident Portal on our website, where you can view statements, make payments via e-check or credit card, and track maintenance requests. For after-hours maintenance emergencies, please call our leasing office and follow the prompts.
Who is the internet and cable provider?
We offer a community-provided cable and internet package for $65 per month, which is conveniently added to your monthly rent statement.
Where is the nearest place to go for a run or hike?
Besides our on-site fitness center, we are a short drive from the Spring Creek Forest Preserve, which offers beautiful winding trails, and Breckinridge Park, known for its expansive green spaces.